Final Evaluation – Terms of Reference and call for Expressions of Interest

Project name: Freedom from Hate: Empowering civil society to counter cyberhate against Roma

Deadline for application: 25 January 2020


1. Background of the project

Minority Rights Group Europe (MRG), a Budapest-based non-governmental organisation has implemented a 2-years primarily EC-funded programme ’ Freedom from Hate: Empowering civil society to counter cyberhate against Roma’ to test and evaluate effective counter narrative campaigns targeting online hate speech against Roma communities in Bulgaria, Croatia, Czech Republic, Hungary and Slovakia, and across Europe. The programme works with civil society organisations (CSOs) in the target countries to develop effective campaigns to challenge online hate speech. See more about the project and Minority Rights Group here:

The results originally foreseen for the project were as follows:

The overall objective is to strengthen the capacity of CSOs to implement effective counter narrative campaigns targeting hate speech against Roma, and to identify and share best practices with other CSOs, activists and IT companies, in Bulgaria, Croatia, Czech Republic, Hungary and Slovakia, and across Europe

Expected results:

  1. Strengthened capacity of CSOs in target countries to counter online hate speech against Roma through designing and implementing counternarrative campaigns
  2. Increased availability and dissemination of positive and accurate narratives about Roma communities online
  3. Enhanced understanding of good practices in using balances narratives to counter online hate speech among key stakeholders


2. Evaluation Objectives

The objectives of the Final Evaluation are:

  1. Assess the relevance, efficiency, effectiveness, sustainability and impact of the project in relation to the objectives and supporting outputs set out in ‘Freedom from Hate: Empowering civil society to counter cyberhate against Roma ’ Programme Document and furthermore, provide MRGE with an opportunity for ‘structured evaluative learning’, with the aim of learning from the progamme design and implementation processes.
  2. Based on the findings of the evaluation, develop a set of suggestions and key recommendations for future and continued MRGE and its partners activities.
  3. To report to the EU and other funders on the usage of their resources in the project.

The evaluator will need to be independent of MRGE and its partner organisations, its donors, the project targets and participants and will need to demonstrate that no perceived or actual conflict of interests would arise during the evaluation.  The evaluator will need to work within the time frames outlined below. The evaluation will need to satisfy all the requirement of the European Union and evaluation guidelines issued by them.


3. Key evaluation questions

Outcome level:

Where completed as planned, did the activities contribute to the planned results?  Where this was so, refer to evidence. Where not so, what factors intervened and explain how they impacted.  Suggest ways that MRGE tried to overcome any problems and how successful this was (or not).  Document any changes in the external environment that may have helped or hindered the project.  If there were any unplanned results (positive or negative) explain what these were and how they came about. The evaluation should pay attention to and comment on the mainstreaming of gender and other forms of intersectional discrimination and cross cutting issues in the project.

Impact level:

Make an assessment as to whether the results achieved are likely, over the longer term to achieve or contribute to the achievement of the specific objective of the project. If it is unlikely that all or part of the purpose will be achieved, why is this and is this something that could have been foreseen or overcome?


4. Key deliverables

  • Evaluation work plan /inception report
  • Preliminary findings ( max. 3 pages) at mid-term of the evaluation period
  • Final evaluation report ( max. 40 pages excluding annexes)


5. Experience and Expertise required

  • extensive knowledge and experience of working on human rights, minority rights, gender, or hate speech
  • good knowledge of project target countries
  • experience of comparable evaluations and strong track record of evaluations carried out on similar advocacy and capacity building projects
  • familiar with and able to comply with all EU evaluation requirements
  • speak fluent English and knowledge of one of the local languages is desirable
  • experience of training, capacity building, advocacy and work with smaller NGOs would also be helpful


6. Report submission, timetable and budget

The evaluator will start working before the project ends but some data will only be available after the project has closed (30 May 2020). The evaluation should be carried out between March 2020 and June 2020. A draft evaluation report should be submitted no later than 15 June 2020. MRGE and partners will have 15 working days to comment on the draft.  A final report must be submitted no later than 15 July 2020.

Visits in two programme countries to discuss the project with relevant groups and individuals are essential. The budget for this piece of work includes evaluator’s fee, travel, communication and other costs. Budget: €4000.


7. How to apply

If you are interested in being considered for this opportunity, please send the following to by 25 January 2020. Detailed project description and documents can be requested via e-mail before submission.

  • CV
  • Cover letter – indicating relevant experience and knowledge and how you meet the candidate requirements
  • Work plan including evaluation matrix, methodology, and timetable for the evaluation including provision plans for country visits (numbers and types of people and groups to be contacted). These plans will be finalised in the inception report phase.
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